Online: Through our secure shopping cart.
Phone: Call 800-908-2538 and one of our customer service representatives will be happy to assist you.
Your item will be shipped from the warehouse within 1-2 business days. You will receive tracking information as soon as it is available, allowing you to see the up to date status of your order until it reaches your door. We use Fedex, UPS, and other freight services, picking the best and least expensive mode for each item ordered.
Valet Place makes every effort to provide high quality images, and measurements to assist you in selecting your item. However, images may vary in color depending on your monitor color settings. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you. Please note: We are not responsible for color variations or measurements that slightly off (three inches or less). All Returns will be subject to our return policies & fees.
We are sure you will be satisfied with your order. However, if for some reason you are dissatisfied, please contact us at 800-908-2538 and we will be happy to process your return. Returns will be accepted only if we are contacted within 20 days. Refunds will include the actual price of the piece (except shipping fees) and are subject to a 15% restocking fee. Customer is responsible for return delivery. Returns cannot be accepted without a return authorization number. Since items are shipped from numerous warehouses, please wait for us to send you the return address information.
Please note: Custom orders (you will see it noted on the product page) cannot be returned.